Buyer Protection

Buyer Protection is an order protection service, which also enables online payments on Global Cocoa Marketplace. It boosts buyers’ confidence in transacting with sellers. Buyer Protection orders are backed by a refund and dispute determination policy in the event that the seller fails to ship on time or the product quality varies from what has been agreed upon.

Buyer Protection

  • Your buyers can shop confidently based on product quality and shipment date specified in the trade contract
  • No hidden or recurring fees. A 2% transaction fee is charged to the seller per order (tax exclusive), and nothing else
  • No commitment.
  • Funds credited to  your in-app wallet.
  • Ready to withdraw? Simply initiate withdrawal request.


What does Global Cocoa Marketplace charge for Buyer Protection?

The transaction fee of Buyer Protection for sellers is 2% of the total order amount (excluding tax). There is no fee for buyers.

Is there a fee for withdrawing funds from my wallet?

No. Global Cocoa Marketplace transfer your funds through a bank so you only bear the bank charges.

We’ve Got You Covered

On the Global Cocoa Marketplace, you can buy and sell raw cocoa,  cocoa by-products, cocoa seedlings, machinery, logistics, services/consulting, jobs and more.

Cocoa Seedlings